Licence Granted for Licence Number: 861732

Licensing Register -
Premises licences and club registrations - licences granted for licence number: 861732

Further Information on Licence Number: 861732

Property details

Licence number:

861732

Trading name and address:

H10 Hotels (Waterloo)
284-302, Waterloo Road, SE1 8RQ

Ward:

St Georges

Applicant and Designated Premises Supervisor details

Licence Holder:

H10 Hotels (Waterloo) Limited

Designated Premises Supervisor name:

Jorge Santos

Licence details

Licence type:

Premises - Minor Variation

Date granted:

February 07 2018

Licensable activities and conditions

Opening hours:

Monday 11:30 to 00:30
Tuesday 11:30 to 00:30
Wednesday 11:30 to 00:30
Thursday 11:30 to 00:30
Friday 11:30 to 00:30
Saturday 11:30 to 00:30
Sunday 11:30 to 00:30

Granted licensable activities:

Late night refreshment - indoors
Monday 23:00 to 00:30
Tuesday 23:00 to 00:30
Wednesday 23:00 to 00:30
Thursday 23:00 to 00:30
Friday 23:00 to 00:30
Saturday 23:00 to 00:30
Sunday 23:00 to 00:30

Live music - indoors
Monday 18:00 to 00:00
Tuesday 18:00 to 00:00
Wednesday 18:00 to 00:00
Thursday 18:00 to 00:00
Friday 18:00 to 00:00
Saturday 18:00 to 00:00
Sunday 18:00 to 00:00

Sale by retail of alcohol to be consumed off premises
Monday 11:30 to 00:00
Tuesday 11:30 to 00:00
Wednesday 11:30 to 00:00
Thursday 11:30 to 00:00
Friday 11:30 to 00:00
Saturday 11:30 to 00:00
Sunday 11:30 to 00:00

Sale by retail of alcohol to be consumed on premises
Monday 11:30 to 00:00
Tuesday 11:30 to 00:00
Wednesday 11:30 to 00:00
Thursday 11:30 to 00:00
Friday 11:30 to 00:00
Saturday 11:30 to 00:00
Sunday 11:30 to 00:00

Conditions:

100 - (1) No retail sale of alcohol may be made under the premises licence: (a) at a time when there is no designated premises supervisor in respect of the premises licence, or (b) at a time when the designated premises supervisor does not hold a personal licence or his personal licence is suspended.

101 - (2) Every retail sale of alcohol under the premises licence must be made or authorised by a person who holds a personal licence.

112 - This licence allows for the premises to remain open for non standard timings as stated on the days below: That the premises is open to the public until 02.00am from New Years Eve into New Years Day.

113 - This licence allows for the premises to remain open for the sale or supply of alcohol for non standard timings as stated below on the following days: until 01.30hrs on New Years Eve into New Years Day.

114 - This licence allows for the premises to extend the following licensable activities for non standard timings as stated below on the following days: Provision of regulated entertainment Live Music, Facilities Making Music, until 01.30hrs on New Years Eve into New Years Day.

115 - This licence allows for the premises for the provision of late night refresment for non standard timings stated below on the following days: until 01.30hrs on New Years Eve into New Years Day.

255 - That fire regulations will be fully complied with

262 - Between the hours of 20:00 and 08:00, glasses and bottles will not be transferred to individual bins/recying receptacles.

288 - That CCTV equipment shall be installed upon the premises in accordance with the plans

289 - That the CCTV system shall be maintained in good working order and a library of CCTV recordings shall be maintained for 31 days and made available to any authorised officer for inspection

302 - If required by police, a drugs policy will be developed to the satisfaction of the local police licensing officer and signs will be displayed at the entrance to the premises stating that the premises is a "Drugs Free Zone"

307 - That capacity limits as follows will be complied with (in accordance with Fire Regulations and Building Regulations:) a. In the basement, individual capacity limits of 60 persons per meeting room; with an overall basement capacity level of 170 persons b. On the ground floor, a capacity limit in the cafe/bar area of 75 persons c. In the first floor restaurant, a capacity limit of 120 persons

340 - If required by the police, an adequate number of SIA registered door supervisors will be employed at the entrance to the premises to monitor admissions to and departures from the premises and at other key internal management control points as necessary for the purposes of security, protection, screening and dealing with conflict

341 - That no open containers will be removed from the premises and signs shall be exhibited to this effect

342 - That building regulations will be fully complied with

343 - That in accordance with Part L of the Building Regulations, double glazing and sound resistant glass is used throughout the premises; and acoustic seals are installed on doors and windows

344 - That sealed ground floor windows are installed. Temperature is regulated by full air conditioning

345 - That the kitchen area is fully ducted to roof level (12th floor)

346 - That at ground floor level, external ashtrays are to be provided under the first floor overhang for the use of smokers

347 - That a "Challenge 21" or "Think 21" proof of age compliance scheme shall be established and maintained. The scheme shall require the production of evidence of age (comprising any PASS accredited card or passport or driving licence) from any person appearing to staff engaged in selling or supplying alcohol to be under the age of 21 and who is attempting to buy alcohol. "Think 21" or "Challenge 21" notices shall be displayed informing customers and staff that sales of alcohol will not be made to anyone appearing to be under 21 unless they can prove that they are 18 or over. Evidence of this scheme (in form of documented procedures) shall be made available for inspection by authorised officers

348 - That when a room is booked for occupancy solely by children the mini bar will be emptied for the duration of the stay

349 - Alcohol will only be sold for off sales as part of a delivery of food and the alcohol should be ancillary to the food.

350 - No delivery should be made between 00.00hrs and 11.30hrs.

351 - That only companies that have procedures for ensuring that alcohol is not delivered to anyone under 18years old shall be used for delivery alcohol.

485 - Irresponsible Promotions: (1) The responsible person must ensure that staff on relevant premises do not carry out, arrange or participate in any irresponsible promotions in relation to the premises. (2) In this paragraph, an irresponsible promotion means any one or more of the following activities, or substantially similar activities, carried on for the purpose of encouraging the sale or supply of alcohol for consumption on the premises - (a) Games or other activities which require or encourage, or are designed to require or encourage, individuals to- (i) Drink a quantity of alcohol within a time limit (other than to drink alcohol sold or supplied on the premises before the cessation of the period in which the responsible person is authorised to sell or supply alcohol), or (ii) Drink as much alcohol as possible (whether within a time limit or otherwise; (b) provision of unlimited or unspecified quantities of alcohol free or for a fixed or discounted fee to the public or to a group defined by a particular characteristic in a manner which carries significant risk of undermining a licensing objective; (c) Provision of free or discounted alcohol or any other thing as a prize to encourage or reward the purchase and consumption of alcohol over a period of 24 hours or less in a manner that which carries significant risk of undermining a licensing objective; (d) Selling or supplying alcohol in association with promotional posters or flyers on, or in the vicinity of, the premises which can reasonably be considered to condone, encourage or glamorise anti-social behaviour or to refer to the effects of drunkenness in any favourable manner; (e) dispensing alcohol directly by one person into the mouth of another (other than where that other person is unable to drink without assistance by reason of a disability).

487 - Free tap water: (1) The responsible person must ensure that free potable water is provided on request to customers where it is reasonably available.

488 - Age Verification Policy: (1) The premises licence holder or club premises certificate holder must ensure that an age verification policy is adopted in respect of the premises in relation to the sale or supply of alcohol. (2) The designated premises supervisor in relation to the premises licence must ensure that the supply of alcohol at the premises is carried on in accordance with the age verification policy. (3) Subject to sub-paragraph (4), the policy must require individuals who appear to the responsible person to be under 18 years of age (or such older age as may be specified in the policy) to produce on request, before being served alcohol, identification bearing their photograph, date of birth and either - (a) a holographic mark, or (b) an ultraviolet feature. (4) The age verification policy may make provision permitting a responsible person to accept identification in digital form (“relevant ID”) instead of identification of a type described in sub-paragraph (3). (5) Where provision envisaged by sub-paragraph (4) is included in the policy, the policy must make provision dealing with the circumstance described in paragraph (6). (6) The circumstance in this sub-paragraph arises where- (a) the responsible person has reason to believe that a person (“P”) who seeks to be supplied with alcohol from a place to which the age verification policy applies has not attained the age of 18, or such greater age as the age verification policy may prescribe (“the relevant age”); and (b) P has indicated their wish to use the relevant ID. (7) When the circumstance in paragraph (6) arises, the policy must state— (a) that P is obliged, upon the request of the responsible person, to make available to the responsible person the means by which their relevant ID may be verified; but (b) that the responsible person may only accept P’s relevant ID where the condition in sub-paragraph (8) applies. (8) The condition in this sub-paragraph is that the responsible person is covered by an agreement with a DVSP (“the relevant DVSP”) for the provision of digital verification services where— (a) the relevant DVSP has agreed that it will confirm, in the course of providing its services to the responsible person, whether or not P has attained the relevant age; (b) the relevant DVSP has agreed that it will deliver identification to the responsible person that reaches at least a medium level of confidence; (c) that level of confidence has been verified by a DVSP, whether that DVSP is the relevant DVSP or another; and (d) the relevant DVSP is registered as a provider of those services in accordance with Version 0.4 or Version 1.0 of the DVS trust framework. (9) In this paragraph- (a) “DVSP” means a person who provides digital verification services, and is included in the register maintained by the Secretary of State under section 32 (DVS register) of the Data (Use and Access) Act 2025 (“the 2025 Act”); (b) “DVS trust framework” is to be construed in accordance with section 28 (DVS trust framework) of the 2025 Act; (c) “medium level of confidence”, in respect of identification described in sub-paragraph (8)(b), is to be construed in accordance with— (i) Version 0.4 of the DVS trust framework, in the case that the relevant DVSP, or as the case may be, another DVSP provides the service described in sub-paragraph (8)(c), and is registered as a provider of that service, in the DVS register, in accordance with Version 0.4 of the DVS trust framework; (ii) Version 1.0 of the DVS trust framework, in the case that the relevant DVSP, or as the case may be, another DVSP provides the service described in sub-paragraph (8)(c), and is registered as a provider of that service, in the DVS register, in accordance with Version 1.0 of the DVS trust framework. (10) For the purposes of sub-paragraph (6) “supplied” is to be construed in accordance with section 14 of the Licensing Act 2003. (11) Nothing in sub-paragraphs (4) to (10) prevents the supply of alcohol to a person based upon identification of a type described in sub-paragraph (3).

489 - Availability of Certain Measures of Alcohol: (1) The responsible person must ensure that- (a) Where any of the following alcoholic drinks is sold or supplied for consumption on the premises (other than alcoholic drinks sold or supplied having been made up in advance ready for sale or supply in a securely closed container) it is available to customers in the following measures- (i) Beer or Cider: ½ pint; (ii) Gin, Rum, Vodka or Whisky: 25 ml or 35 ml; and (iii) Still wine in a glass: 125 ml; and (b) These measures are displayed in a menu, price list or other printed material which is available to customers on the premises; and (c) Where a customer does not in relation to a sale of alcohol specify the quantity of alcohol to be sold, the customer is made aware that these measures are available.

491 - Minimum Pricing (1) A relevant person shall ensure that no alcohol is sold or supplied for consumption on or off the premises for a price which is less than the permitted price as defined in the Schedule to the Licensing Act 2003 (Mandatory Conditions) Order 2014 [UK Statutory Instrument 2014 No.1252] www.legislation.gov.uk/uksi/2014/1252/contents/made