Licensing Register -
Premises licences and club registrations - licences granted for licence number:  886216

Further Information on Licence Number: 886216

Property details

Licence number: 886216
Trading name and address: Tonkotsu
4, Canvey Street, SE1 9AN
Ward: Borough and Bankside
   

Applicant and Designated Premises Supervisor details

Licence Holder: Tonkotsu Limited
Designated Premises Supervisor name: Emma Estelle Siaba
   

Licence details

Licence type: Premises
Date granted: May 28 2025 
   

Licensable activities and conditions

Opening hours:

Monday 11:00 to 23:00
Tuesday 11:00 to 23:00
Wednesday 11:00 to 23:00
Thursday 11:00 to 23:00
Friday 11:00 to 23:00
Saturday 11:00 to 23:00
Sunday 11:00 to 22:30

Granted licensable activities:

Recorded music - indoors
Monday 11:00 to 23:00
Tuesday 11:00 to 23:00
Wednesday 11:00 to 23:00
Thursday 11:00 to 23:00
Friday 11:00 to 23:00
Saturday 11:00 to 23:00
Sunday 11:00 to 22:30


Sale by retail of alcohol to be consumed off premises
Monday 11:00 to 23:00
Tuesday 11:00 to 23:00
Wednesday 11:00 to 23:00
Thursday 11:00 to 23:00
Friday 11:00 to 23:00
Saturday 11:00 to 23:00
Sunday 11:00 to 22:30


Sale by retail of alcohol to be consumed on premises
Monday 11:00 to 23:00
Tuesday 11:00 to 23:00
Wednesday 11:00 to 23:00
Thursday 11:00 to 23:00
Friday 11:00 to 23:00
Saturday 11:00 to 23:00
Sunday 11:00 to 22:30


Conditions: 100 - (1) No retail sale of alcohol may be made under the premises licence: (a) at a time when there is no designated premises supervisor in respect of the premises licence, or (b) at a time when the designated premises supervisor does not hold a personal licence or his personal licence is suspended.

101 - (2) Every retail sale of alcohol under the premises licence must be made or authorised by a person who holds a personal licence.

288 - All CCTV footage be kept for a period of 31 days and shall on request be made immediately available to officers of the police and the council.

289 - That recordings taken by the CCTV system installed upon the premises shall be kept and made available for inspection by authorised officers for a period of thirty one (31) days

293 - That all staff are trained in their responsibilities under the licensing act 2003 and training records to be kept and updated every 6 months and shall, upon request, be made immediately available to Officers of the Police and the Council.

336 - That a personal licence holder shall be on the premises at all times and will oversee the supply of alcohol.

340 - That Tsuru staff will refuse to serve alcohol to any drunken individuals or the companion of a drunk individual if they believe the alcohol is for the intoxicated person

341 - That staff will be trained to ask individuals who look 21 or younger to provide ID in the form of a photo driving licence, passport or proof of age card (PASS card) to prevent underage drinking.

342 - That disorderly conduct will not be tolerated and individuals behaving in a drunken or otherwise irresponsible way will be asked to leave.

343 - That staff will be trained how to handle violent customers and the police will be notified of any incidents involving violent customers.

344 - That staff and management will be vigilant with regard to dealing or use of illicit drugs and report any such activities to the police.

345 - That Tsuru Ltd has detailed health and safety policies and procedures, and staff have been trained in all aspects of health and safety.

346 - That background music will be played inside the premises.

347 - That deliveries and collections will be arranged during 9-5 business hours, where possible, to minimise the disruption to the local area.

348 - That refuse is stored in a specific indoor area at the rear of the premises and collected on a daily basis.

349 - That customers will be permitted to smoke at the front of the building. Ashtrays will be provided and the area cleaned daily.

350 - That a log of incidents involving underage people attempting to purchase alcohol will be kept on the premises and monitored by the DPS. The police will be notified if there are a significant number of these incidents.building. Ashtrays will be provided and the area cleaned daily.

351 - That the EPOS system will be programmed to prompt the operator to ask for proof and confirm that the purchaser is indeed over 18.

352 - That all alcohol will be served ancillary to a meal.

485 - Irresponsible Promotions: (1) The responsible person must ensure that staff on relevant premises do not carry out, arrange or participate in any irresponsible promotions in relation to the premises. (2) In this paragraph, an irresponsible promotion means any one or more of the following activities, or substantially similar activities, carried on for the purpose of encouraging the sale or supply of alcohol for consumption on the premises - (a) Games or other activities which require or encourage, or are designed to require or encourage, individuals to- (i) Drink a quantity of alcohol within a time limit (other than to drink alcohol sold or supplied on the premises before the cessation of the period in which the responsible person is authorised to sell or supply alcohol), or (ii) Drink as much alcohol as possible (whether within a time limit or otherwise; (b) provision of unlimited or unspecified quantities of alcohol free or for a fixed or discounted fee to the public or to a group defined by a particular characteristic in a manner which carries significant risk of undermining a licensing objective; (c) Provision of free or discounted alcohol or any other thing as a prize to encourage or reward the purchase and consumption of alcohol over a period of 24 hours or less in a manner that which carries significant risk of undermining a licensing objective; (d) Selling or supplying alcohol in association with promotional posters or flyers on, or in the vicinity of, the premises which can reasonably be considered to condone, encourage or glamorise anti-social behaviour or to refer to the effects of drunkenness in any favourable manner; (e) dispensing alcohol directly by one person into the mouth of another (other than where that other person is unable to drink without assistance by reason of a disability).

487 - Free tap water: (1) The responsible person must ensure that free potable water is provided on request to customers where it is reasonably available.

488 - Age Verification Policy: (1) The premises licence holder or club premises certificate holder must ensure that an age verification policy is adopted in respect of the premises in relation to the sale or supply of alcohol. (2) The designated premises supervisor in relation to the premises licence must ensure that the supply of alcohol at the premises is carried on in accordance with the age verification policy. (3) Subject to sub-paragraph (4), the policy must require individuals who appear to the responsible person to be under 18 years of age (or such older age as may be specified in the policy) to produce on request, before being served alcohol, identification bearing their photograph, date of birth and either - (a) a holographic mark, or (b) an ultraviolet feature. (4) The age verification policy may make provision permitting a responsible person to accept identification in digital form (“relevant ID”) instead of identification of a type described in sub-paragraph (3). (5) Where provision envisaged by sub-paragraph (4) is included in the policy, the policy must make provision dealing with the circumstance described in paragraph (6). (6) The circumstance in this sub-paragraph arises where- (a) the responsible person has reason to believe that a person (“P”) who seeks to be supplied with alcohol from a place to which the age verification policy applies has not attained the age of 18, or such greater age as the age verification policy may prescribe (“the relevant age”); and (b) P has indicated their wish to use the relevant ID. (7) When the circumstance in paragraph (6) arises, the policy must state— (a) that P is obliged, upon the request of the responsible person, to make available to the responsible person the means by which their relevant ID may be verified; but (b) that the responsible person may only accept P’s relevant ID where the condition in sub-paragraph (8) applies. (8) The condition in this sub-paragraph is that the responsible person is covered by an agreement with a DVSP (“the relevant DVSP”) for the provision of digital verification services where— (a) the relevant DVSP has agreed that it will confirm, in the course of providing its services to the responsible person, whether or not P has attained the relevant age; (b) the relevant DVSP has agreed that it will deliver identification to the responsible person that reaches at least a medium level of confidence; (c) that level of confidence has been verified by a DVSP, whether that DVSP is the relevant DVSP or another; and (d) the relevant DVSP is registered as a provider of those services in accordance with Version 0.4 or Version 1.0 of the DVS trust framework. (9) In this paragraph- (a) “DVSP” means a person who provides digital verification services, and is included in the register maintained by the Secretary of State under section 32 (DVS register) of the Data (Use and Access) Act 2025 (“the 2025 Act”); (b) “DVS trust framework” is to be construed in accordance with section 28 (DVS trust framework) of the 2025 Act; (c) “medium level of confidence”, in respect of identification described in sub-paragraph (8)(b), is to be construed in accordance with— (i) Version 0.4 of the DVS trust framework, in the case that the relevant DVSP, or as the case may be, another DVSP provides the service described in sub-paragraph (8)(c), and is registered as a provider of that service, in the DVS register, in accordance with Version 0.4 of the DVS trust framework; (ii) Version 1.0 of the DVS trust framework, in the case that the relevant DVSP, or as the case may be, another DVSP provides the service described in sub-paragraph (8)(c), and is registered as a provider of that service, in the DVS register, in accordance with Version 1.0 of the DVS trust framework. (10) For the purposes of sub-paragraph (6) “supplied” is to be construed in accordance with section 14 of the Licensing Act 2003. (11) Nothing in sub-paragraphs (4) to (10) prevents the supply of alcohol to a person based upon identification of a type described in sub-paragraph (3).

489 - Availability of Certain Measures of Alcohol: (1) The responsible person must ensure that- (a) Where any of the following alcoholic drinks is sold or supplied for consumption on the premises (other than alcoholic drinks sold or supplied having been made up in advance ready for sale or supply in a securely closed container) it is available to customers in the following measures- (i) Beer or Cider: ½ pint; (ii) Gin, Rum, Vodka or Whisky: 25 ml or 35 ml; and (iii) Still wine in a glass: 125 ml; and (b) These measures are displayed in a menu, price list or other printed material which is available to customers on the premises; and (c) Where a customer does not in relation to a sale of alcohol specify the quantity of alcohol to be sold, the customer is made aware that these measures are available.

491 - Minimum Pricing (1) A relevant person shall ensure that no alcohol is sold or supplied for consumption on or off the premises for a price which is less than the permitted price as defined in the Schedule to the Licensing Act 2003 (Mandatory Conditions) Order 2014 [UK Statutory Instrument 2014 No.1252] www.legislation.gov.uk/uksi/2014/1252/contents/made

Contact us

  Southwark Licensing Team
3rd Floor, Hub 1
PO BOX 64529
London
SE1P 5LX
Telephone: 020 7525 5748
E-mail: licensing@southwark.gov.uk