Licensing Register -
Premises licences and club registrations - licences granted for licence number:  868544

Further Information on Licence Number: 868544

Property details

Licence number: 868544
Trading name and address: Neal's Yard Dairy
Arch 1 To 11, Apollo Business , St Jamess Road, SE16 4ET
Ward: North Bermondsey
   

Applicant and Designated Premises Supervisor details

Licence Holder: Neal's Yard Dairy Ltd
Designated Premises Supervisor name: Jonathan Illsley Tasch
   

Licence details

Licence type: Premises
Date granted: July 13 2019 
   

Licensable activities and conditions

Opening hours:

Monday 09:00 to 22:30
Tuesday 09:00 to 22:30
Wednesday 09:00 to 22:30
Thursday 09:00 to 22:30
Friday 09:00 to 22:30
Saturday 09:00 to 22:30
Sunday 09:00 to 22:30

Granted licensable activities:

Sale by retail of alcohol to be consumed off premises
Monday 09:00 to 22:00
Tuesday 09:00 to 22:00
Wednesday 09:00 to 22:00
Thursday 09:00 to 22:00
Friday 09:00 to 22:00
Saturday 09:00 to 22:00
Sunday 09:00 to 22:00


Sale by retail of alcohol to be consumed on premises
Monday 09:00 to 22:00
Tuesday 09:00 to 22:00
Wednesday 09:00 to 22:00
Thursday 09:00 to 22:00
Friday 09:00 to 22:00
Saturday 09:00 to 22:00
Sunday 09:00 to 22:00


Conditions: 100 - (1) No retail sale of alcohol may be made under the premises licence: (a) at a time when there is no designated premises supervisor in respect of the premises licence, or (b) at a time when the designated premises supervisor does not hold a personal licence or his personal licence is suspended.

101 - (2) Every retail sale of alcohol under the premises licence must be made or authorised by a person who holds a personal licence.

172 - That a first aid risk assessment shall be devised and maintained at the premises. First aid equipment in accordance with recommendations of the first aid risk assessment shall be kept in first aid boxes at the premises. The first aid boxes shall be kept in easily accessible locations and kept free from obstructions at all times.

248 - That all emergency exits and emergency escape routes shall be kept free from obstructions at all times that the premises are in operation. Emergency escape routes shall be maintained in non-slippery condition.

255 - That any fire fighting equipment shall be kept in full working order and shall be maintenance inspected regularly. Any certification issued regarding such inspections shall be kept at the premises.

259 - That a smoking policy statement and signage shall be displayed where they can easily be seen and read.

288 - That a CCTV system shall be installed at the premises both internally and externally, be maintained in full working order and be continually recording at all times the premises are in use under the licence.

289 - All CCTV footage will be kept for a period of 28 days.

305 - That clearly legible signage shall be prominently displayed where it can easily be seen and read by customers advising to the effect that customers must look after their personal belongings, not leave their belongings unattended and be vigilant in respect of the theft of personal belongings. Such signage shall be kept free from obstructions at all times.

325 - That no person under 16 years old shall be permitted on the premises unless they are accompanied by an adult.

340 - That all staff shall be trained in their responsibilities under the Licensing Act 2003 and the terms and conditions of this licence. Records pertaining to such training shall be kept and shall be made immediately available to officers of the police and / or council on request.

341 - That the first web page in respect of online customer sales of alcohol will have a declaration check box for customers to confirm that they are at least 18 years old. At the point of order regarding online sales customers will be asked to confirm that they are over the age of 18 years via a further check box. At all stages when orders are either taken online, by telephone or mail order and when orders are delivered, proof of age will be required. Deliveries of alcohol will be refused to any customers / recipients who are suspected of being under 18 years old. It will be recommended to customers that they provide photo ID at the point of delivery.

342 - That a copy of the age verification policy will be kept at the premises and made available to officers of the council and / or police on request.

343 - That only persons who are at least 18 years old will be permitted entrance to workshop events at the premises where alcohol will be sold.

344 - That bins will be provided at the premises.

345 - That staff shall periodically and regularly clear any waste arising from the operation of the premises from the immediate vicinity of the premises.

346 - That safety and maintenance certification in regards to any electrical or gas installation and / or plant shall be kept at the premises.

347 - That a comprehensive fire safety risk assessment (FSRA) shall be devised and maintained at the premises. The FSRA shall also include provisions in respect of the safe emergency evacuation of the premises. A copy of the FSRA shall be kept at the premises and be made immediately available to officers of the council, police or fire brigade on request.

348 - That fire fighting equipment shall be kept at the premises in accordance with the recommendations of the fire safety risk assessment devised in respect of the premises.

349 - That all staff shall be trained in the emergency evacuation procedure at the premises and in the use of any fire fighting equipment at the premises.

350 - That fire safety / evacuation notices shall be displayed where they can easily be seen and read. The notices shall be kept free from obstructions at all times.

351 - That a fire drill and emergency lighting test shall be conducted monthly. Records of such drills / tests shall be kept at the premises and shall be made immediately available to officers of the council, police or fire brigade on request.

352 - That access for emergency vehicles shall be kept free from obstructions at all times that the premises are in operation.

353 - That an accident book shall be kept and maintained at the premises.

354 - That safety checks of the premises shall be undertaken prior to the premises opening to the public each day. Such checks shall also include checks that the emergency lighting system at the premises is working. Details of all such checks shall be recorded.

355 - That all staff shall be trained in the orderly dispersal from the premises of both customers and themselves.

356 - That a log will be kept and maintained in respect of any noise complaints made regarding the premises. The log will record details of the complaint and any action taken relating to the complaint. The log shall be made immediately available to officers of the council and / or police on request.

357 - That all commercial deliveries, collections or depositing / disposal of waste shall be restricted to normal working hours.

358 - That no persons under 18 years old shall be permitted to consume alcohol at the premises.

485 - Irresponsible Promotions: (1) The responsible person must ensure that staff on relevant premises do not carry out, arrange or participate in any irresponsible promotions in relation to the premises. (2) In this paragraph, an irresponsible promotion means any one or more of the following activities, or substantially similar activities, carried on for the purpose of encouraging the sale or supply of alcohol for consumption on the premises - (a) Games or other activities which require or encourage, or are designed to require or encourage, individuals to- (i) Drink a quantity of alcohol within a time limit (other than to drink alcohol sold or supplied on the premises before the cessation of the period in which the responsible person is authorised to sell or supply alcohol), or (ii) Drink as much alcohol as possible (whether within a time limit or otherwise; (b) provision of unlimited or unspecified quantities of alcohol free or for a fixed or discounted fee to the public or to a group defined by a particular characteristic in a manner which carries significant risk of undermining a licensing objective; (c) Provision of free or discounted alcohol or any other thing as a prize to encourage or reward the purchase and consumption of alcohol over a period of 24 hours or less in a manner that which carries significant risk of undermining a licensing objective; (d) Selling or supplying alcohol in association with promotional posters or flyers on, or in the vicinity of, the premises which can reasonably be considered to condone, encourage or glamorise anti-social behaviour or to refer to the effects of drunkenness in any favourable manner; (e) dispensing alcohol directly by one person into the mouth of another (other than where that other person is unable to drink without assistance by reason of a disability).

487 - Free tap water: (1) The responsible person must ensure that free potable water is provided on request to customers where it is reasonably available.

488 - Age Verification Policy: (1) The premises licence holder or club premises certificate holder must ensure that an age verification policy is adopted in respect of the premises in relation to the sale or supply of alcohol. (2) The designated premises supervisor in relation to the premises licence must ensure that the supply of alcohol at the premises is carried on in accordance with the age verification policy. (3) Subject to sub-paragraph (4), the policy must require individuals who appear to the responsible person to be under 18 years of age (or such older age as may be specified in the policy) to produce on request, before being served alcohol, identification bearing their photograph, date of birth and either - (a) a holographic mark, or (b) an ultraviolet feature. (4) The age verification policy may make provision permitting a responsible person to accept identification in digital form (“relevant ID”) instead of identification of a type described in sub-paragraph (3). (5) Where provision envisaged by sub-paragraph (4) is included in the policy, the policy must make provision dealing with the circumstance described in paragraph (6). (6) The circumstance in this sub-paragraph arises where- (a) the responsible person has reason to believe that a person (“P”) who seeks to be supplied with alcohol from a place to which the age verification policy applies has not attained the age of 18, or such greater age as the age verification policy may prescribe (“the relevant age”); and (b) P has indicated their wish to use the relevant ID. (7) When the circumstance in paragraph (6) arises, the policy must state— (a) that P is obliged, upon the request of the responsible person, to make available to the responsible person the means by which their relevant ID may be verified; but (b) that the responsible person may only accept P’s relevant ID where the condition in sub-paragraph (8) applies. (8) The condition in this sub-paragraph is that the responsible person is covered by an agreement with a DVSP (“the relevant DVSP”) for the provision of digital verification services where— (a) the relevant DVSP has agreed that it will confirm, in the course of providing its services to the responsible person, whether or not P has attained the relevant age; (b) the relevant DVSP has agreed that it will deliver identification to the responsible person that reaches at least a medium level of confidence; (c) that level of confidence has been verified by a DVSP, whether that DVSP is the relevant DVSP or another; and (d) the relevant DVSP is registered as a provider of those services in accordance with Version 0.4 or Version 1.0 of the DVS trust framework. (9) In this paragraph- (a) “DVSP” means a person who provides digital verification services, and is included in the register maintained by the Secretary of State under section 32 (DVS register) of the Data (Use and Access) Act 2025 (“the 2025 Act”); (b) “DVS trust framework” is to be construed in accordance with section 28 (DVS trust framework) of the 2025 Act; (c) “medium level of confidence”, in respect of identification described in sub-paragraph (8)(b), is to be construed in accordance with— (i) Version 0.4 of the DVS trust framework, in the case that the relevant DVSP, or as the case may be, another DVSP provides the service described in sub-paragraph (8)(c), and is registered as a provider of that service, in the DVS register, in accordance with Version 0.4 of the DVS trust framework; (ii) Version 1.0 of the DVS trust framework, in the case that the relevant DVSP, or as the case may be, another DVSP provides the service described in sub-paragraph (8)(c), and is registered as a provider of that service, in the DVS register, in accordance with Version 1.0 of the DVS trust framework. (10) For the purposes of sub-paragraph (6) “supplied” is to be construed in accordance with section 14 of the Licensing Act 2003. (11) Nothing in sub-paragraphs (4) to (10) prevents the supply of alcohol to a person based upon identification of a type described in sub-paragraph (3).

489 - Availability of Certain Measures of Alcohol: (1) The responsible person must ensure that- (a) Where any of the following alcoholic drinks is sold or supplied for consumption on the premises (other than alcoholic drinks sold or supplied having been made up in advance ready for sale or supply in a securely closed container) it is available to customers in the following measures- (i) Beer or Cider: ½ pint; (ii) Gin, Rum, Vodka or Whisky: 25 ml or 35 ml; and (iii) Still wine in a glass: 125 ml; and (b) These measures are displayed in a menu, price list or other printed material which is available to customers on the premises; and (c) Where a customer does not in relation to a sale of alcohol specify the quantity of alcohol to be sold, the customer is made aware that these measures are available.

491 - Minimum Pricing (1) A relevant person shall ensure that no alcohol is sold or supplied for consumption on or off the premises for a price which is less than the permitted price as defined in the Schedule to the Licensing Act 2003 (Mandatory Conditions) Order 2014 [UK Statutory Instrument 2014 No.1252] www.legislation.gov.uk/uksi/2014/1252/contents/made

4AA - That a proof of age scheme shall be maintained at the premises requiring that staff selling alcohol shall request that any customer who looks under 18 years old, and who is attempting to purchase alcohol, provides valid photographic identification proving that the customer is at least 18 years old. Valid photographic identification is composed of a driving licence, passport, UK armed services ID card and any Proof of Age Standards Scheme (PASS) accredited card such as the Proof of Age London (PAL) card.

4AB - That all staff involved in the sale of alcohol shall be trained in the prevention of sales of alcohol to underage persons and the prevention of ‘proxy’ sales. A record of such training shall be kept at the premises at all times and be made immediately available for inspection at the premises to council and / or police officers on request. The training record shall include the trainee’s name (in block capitals), the trainer’s name (in block capitals), the signature of the trainee, the signature of the trainer, the date(s) of training and a declaration that the training has been received and understood.

4AI - That a register of refused sales of alcohol shall be kept and maintained at the premises. The register shall be clearly and legibly marked on the front cover as a register of refused sales, with the name and address of the premises. The register of refused sales shall be made immediately available for inspection at the premises to council and / or police officers on request.

Contact us

  Southwark Licensing Team
3rd Floor, Hub 1
PO BOX 64529
London
SE1P 5LX
Telephone: 020 7525 5748
E-mail: licensing@southwark.gov.uk