Licensing Register -
Premises licences and club registrations - licences granted for licence number:  855673

Further Information on Licence Number: 855673

Property details

Licence number: 855673
Trading name and address: Where the Pancakes Are
Flat Iron Square , Railway Arch 35a, SE1 0NQ
Ward: Borough and Bankside
   

Applicant and Designated Premises Supervisor details

Licence Holder: Where The Pancakes Are Limited
Designated Premises Supervisor name: Patricia Trijbits
   

Licence details

Licence type: Premises
Date granted: September 16 2016 
   

Licensable activities and conditions

Opening hours:

Monday 07:00 to 00:00
Tuesday 07:00 to 00:00
Wednesday 07:00 to 00:00
Thursday 07:00 to 00:00
Friday 07:00 to 01:00
Saturday 07:00 to 01:00
Sunday 07:00 to 00:00

Granted licensable activities:

Late night refreshment - indoors and outdoors
Monday 23:00 to 00:00
Tuesday 23:00 to 00:00
Wednesday 23:00 to 00:00
Thursday 23:00 to 00:00
Friday 23:00 to 01:00
Saturday 23:00 to 01:00
Sunday 23:00 to 00:00


Sale by retail of alcohol to be consumed off premises
Monday 10:00 to 23:30
Tuesday 10:00 to 23:30
Wednesday 10:00 to 23:30
Thursday 10:00 to 23:30
Friday 10:00 to 00:30
Saturday 10:00 to 00:30
Sunday 10:00 to 23:30


Sale by retail of alcohol to be consumed on premises
Monday 10:00 to 23:30
Tuesday 10:00 to 23:30
Wednesday 10:00 to 23:30
Thursday 10:00 to 23:30
Friday 10:00 to 00:30
Saturday 10:00 to 00:30
Sunday 10:00 to 23:30


Conditions: 100 - (1) No retail sale of alcohol may be made under the premises licence: (a) at a time when there is no designated premises supervisor in respect of the premises licence, or (b) at a time when the designated premises supervisor does not hold a personal licence or his personal licence is suspended.

101 - (2) Every retail sale of alcohol under the premises licence must be made or authorised by a person who holds a personal licence.

112 - This licence allows for the premises to remain open for non standard timings as stated on the days below: From the end of permitted hours on New Years Eve to the start of permitted hours on New Years Day.

113 - This licence allows for the premises to remain open for the sale or supply of alcohol for non standard timings as stated below on the following days: From the end of permitted hours on New Years Eve to the start of permitted hours on New Years Day.

115 - This licence allows for the premises for the provision of late night refresment for non standard timings stated below on the following days: From the end of permitted hours on New Years Eve to the start of permitted hours on New Years Day.

138 - That substantial food and non-intoxicated beverages shall be available in all parts of the premises where alcohol is sold or supplied for consumption on the premises.

288 - That a CCTV system shall be installed at the premises, be maintained in good working order to the satisfaction of the Metropolitan Police and be continually recording at all times the premises are in operation under this licence. The CCTV system must be capable of capturing a clear facial image of every person who enters the premises. The CCTV system must be capable of recording both internal and external areas of the premises.

289 - That all CCTV footage shall be kept for a period of thirty one (31) days and shall be made immediately available to officers of the police or the council upon request.

315 - That the outside external area shall close Sunday to Thursday at 22:00 hours and Friday and Saturday at 23:00 hours.

323 - Premises management shall carry out regular checks to monitor the use of the external area during operating hours to ensure that the external area that not cause public nuisance to neighbouring properties.

340 - That a staff member from the premises who is conversant with the operation of the CCTV system shall be immediate available when the premises are open to the public. The staff member shall be able to show the able to show the police recent data or footage with the absolute minimum of delay when requested.

341 - That all waste shall be properly presented and placed out for collection no earlier that 30 minutes before the scheduled collection time.

342 - No waste of recyclable materials, including bottles, shall be placed in outside areas between 23:00 – 08:00 on the following day.

343 - That patrons shall not be permitted to use the external area to the front of the premises after 22:00 hours Sunday to Thursday and 23:00 on Friday and Saturday apart from access and egress and for smoking, subject to 10 persons at any one time.

344 - That a comprehensive dispersal policy shall be produced and implemented at the premises, with all staff trained on the most up to date policy. A record of staff training on the dispersal policy shall be kept at the premises and a copy of the policy and training records to be made available to the council or police upon request.

346 - That Alcohol sold for consumption outside the licensed area, shall be supplied in sealed containers.

347 - The number of persons permitted in Arch 35A at any one time (excluding staff) shall not exceed 42.

348 - The supply of alcohol shall be by staff, waiter or waitress service only.

349 - The Premises Licence Holder shall be bound by the terms of the Operational Plan for Flat Iron Square and such Operational Plan to be updated by the Premises Licence Holder from time to time as appropriate. A copy of the Operational Plan shall be retained at the premises and made available for inspection by the Relevant Authorities.

427 - That Notices shall be prominently displayed in the outdoor area requesting patrons to use the area quietly.

485 - Irresponsible Promotions: (1) The responsible person must ensure that staff on relevant premises do not carry out, arrange or participate in any irresponsible promotions in relation to the premises. (2) In this paragraph, an irresponsible promotion means any one or more of the following activities, or substantially similar activities, carried on for the purpose of encouraging the sale or supply of alcohol for consumption on the premises - (a) Games or other activities which require or encourage, or are designed to require or encourage, individuals to- (i) Drink a quantity of alcohol within a time limit (other than to drink alcohol sold or supplied on the premises before the cessation of the period in which the responsible person is authorised to sell or supply alcohol), or (ii) Drink as much alcohol as possible (whether within a time limit or otherwise; (b) provision of unlimited or unspecified quantities of alcohol free or for a fixed or discounted fee to the public or to a group defined by a particular characteristic in a manner which carries significant risk of undermining a licensing objective; (c) Provision of free or discounted alcohol or any other thing as a prize to encourage or reward the purchase and consumption of alcohol over a period of 24 hours or less in a manner that which carries significant risk of undermining a licensing objective; (d) Selling or supplying alcohol in association with promotional posters or flyers on, or in the vicinity of, the premises which can reasonably be considered to condone, encourage or glamorise anti-social behaviour or to refer to the effects of drunkenness in any favourable manner; (e) dispensing alcohol directly by one person into the mouth of another (other than where that other person is unable to drink without assistance by reason of a disability).

487 - Free tap water: (1) The responsible person must ensure that free potable water is provided on request to customers where it is reasonably available.

488 - Age Verification Policy: (1) The premises licence holder or club premises certificate holder must ensure that an age verification policy is adopted in respect of the premises in relation to the sale or supply of alcohol. (2) The designated premises supervisor in relation to the premises licence must ensure that the supply of alcohol at the premises is carried on in accordance with the age verification policy. (3) Subject to sub-paragraph (4), the policy must require individuals who appear to the responsible person to be under 18 years of age (or such older age as may be specified in the policy) to produce on request, before being served alcohol, identification bearing their photograph, date of birth and either - (a) a holographic mark, or (b) an ultraviolet feature. (4) The age verification policy may make provision permitting a responsible person to accept identification in digital form (“relevant ID”) instead of identification of a type described in sub-paragraph (3). (5) Where provision envisaged by sub-paragraph (4) is included in the policy, the policy must make provision dealing with the circumstance described in paragraph (6). (6) The circumstance in this sub-paragraph arises where- (a) the responsible person has reason to believe that a person (“P”) who seeks to be supplied with alcohol from a place to which the age verification policy applies has not attained the age of 18, or such greater age as the age verification policy may prescribe (“the relevant age”); and (b) P has indicated their wish to use the relevant ID. (7) When the circumstance in paragraph (6) arises, the policy must state— (a) that P is obliged, upon the request of the responsible person, to make available to the responsible person the means by which their relevant ID may be verified; but (b) that the responsible person may only accept P’s relevant ID where the condition in sub-paragraph (8) applies. (8) The condition in this sub-paragraph is that the responsible person is covered by an agreement with a DVSP (“the relevant DVSP”) for the provision of digital verification services where— (a) the relevant DVSP has agreed that it will confirm, in the course of providing its services to the responsible person, whether or not P has attained the relevant age; (b) the relevant DVSP has agreed that it will deliver identification to the responsible person that reaches at least a medium level of confidence; (c) that level of confidence has been verified by a DVSP, whether that DVSP is the relevant DVSP or another; and (d) the relevant DVSP is registered as a provider of those services in accordance with Version 0.4 or Version 1.0 of the DVS trust framework. (9) In this paragraph- (a) “DVSP” means a person who provides digital verification services, and is included in the register maintained by the Secretary of State under section 32 (DVS register) of the Data (Use and Access) Act 2025 (“the 2025 Act”); (b) “DVS trust framework” is to be construed in accordance with section 28 (DVS trust framework) of the 2025 Act; (c) “medium level of confidence”, in respect of identification described in sub-paragraph (8)(b), is to be construed in accordance with— (i) Version 0.4 of the DVS trust framework, in the case that the relevant DVSP, or as the case may be, another DVSP provides the service described in sub-paragraph (8)(c), and is registered as a provider of that service, in the DVS register, in accordance with Version 0.4 of the DVS trust framework; (ii) Version 1.0 of the DVS trust framework, in the case that the relevant DVSP, or as the case may be, another DVSP provides the service described in sub-paragraph (8)(c), and is registered as a provider of that service, in the DVS register, in accordance with Version 1.0 of the DVS trust framework. (10) For the purposes of sub-paragraph (6) “supplied” is to be construed in accordance with section 14 of the Licensing Act 2003. (11) Nothing in sub-paragraphs (4) to (10) prevents the supply of alcohol to a person based upon identification of a type described in sub-paragraph (3).

489 - Availability of Certain Measures of Alcohol: (1) The responsible person must ensure that- (a) Where any of the following alcoholic drinks is sold or supplied for consumption on the premises (other than alcoholic drinks sold or supplied having been made up in advance ready for sale or supply in a securely closed container) it is available to customers in the following measures- (i) Beer or Cider: ½ pint; (ii) Gin, Rum, Vodka or Whisky: 25 ml or 35 ml; and (iii) Still wine in a glass: 125 ml; and (b) These measures are displayed in a menu, price list or other printed material which is available to customers on the premises; and (c) Where a customer does not in relation to a sale of alcohol specify the quantity of alcohol to be sold, the customer is made aware that these measures are available.

491 - Minimum Pricing (1) A relevant person shall ensure that no alcohol is sold or supplied for consumption on or off the premises for a price which is less than the permitted price as defined in the Schedule to the Licensing Act 2003 (Mandatory Conditions) Order 2014 [UK Statutory Instrument 2014 No.1252] www.legislation.gov.uk/uksi/2014/1252/contents/made

4AG - That the premises shall operate a 'Challenge 25' policy whereby customers purchasing alcohol who appear to be less than 25 years old will be asked for an approved form of proof of age to prove that they are at least 18 years old. Approved forms of proof of age comprise of a driving licence, passport or a Proof of Age Standards Scheme (PASS) approved proof of age card.

4AI - That a register of refused sales of alcohol shall be maintained. The register shall be made available for inspection to officers of the police or council on request. The register shall be in use at all times that the premises are in operation.

4AK - Where available, a responsible member of staff shall join the local Pubwatch or other local crime reduction scheme approved by the police.

Contact us

  Southwark Licensing Team
3rd Floor, Hub 1
PO BOX 64529
London
SE1P 5LX
Telephone: 020 7525 5748
E-mail: licensing@southwark.gov.uk